- Who we are
- Training
- Coaching
- Online learning
- COMMUNICATION – MODULE 1
- COMMUNICATION – MODULE 2
- COVID 19 – HOSPITALITY TRAINING
- CUSTOMER EXCELLENCE
- EMOTIONAL INTELLIGENCE
- FEEDBACK SKILLS
- FOOD SAFETY & HYGIENE, LEVEL 2
- LEADERSHIP AND MANAGEMENT
- LEARNING STYLES
- MOTIVATION
- RESPONSIBLE SALE AND SERVICE OF ALCOHOL SCOTLAND
- TIME MANAGEMENT
- TRANSFORMATIONAL CHANGE
- Case Studies
- Blog
Think about your work day and how you spend it. (We’re hoping you don’t answer with “cup of tea and a Facebook browse“ here!) Chances are, when you break it down, many of your tasks are going to involve other people. Whether it’s managing, training, resolving problems, meeting or emailing, most of our work tasks [...]
Ch-ch-ch-ch-changes and how to manage them
Most of us are familiar with the catchy lyrics of David Bowie’s song Changes. But have you ever really listened to them? “Still don’t know what I was waiting for And my time was running wild A million dead end streets and Every time I thought I’d got it made It seemed the taste was […]
Providing training to tomorrow’s leaders in hospitality
When members of the Scottish hospitality industry gathered in Glasgow recently for a celebration of its emerging talent, it was a proud moment for us at Tickety Boo. For the tenth year in a row, Tickety Boo is to provide management training to eight members of the hospitality industry. They are all recipients of scholarships […]
Busy is as Busy Does
A seemingly simple statement. The adage for years has been that the more you plan to do, the more you get done. And busyness is next to godliness, right? Ah, no. That’s cleanliness. We’re all so busy now. So, so, very busy. The modern world has changed. A proliferation of technology exists to constantly bombard […]
P-L-A-Y Play-Away-Way
A children’s favourite from the 1970s and early 80s, it’s iconic theme tune boomed out of the box TV set, signalling it was time to play….. but was it? Songs, games, jokes and – because it was a BBC production most likely – learning, were at the heart of the production. Over 30 years later […]
Free-Rider or Plodder?
A recent study by the UK Commission for Employment Skills (UKCES) has revealed that almost 25% of small and medium-sized businesses are maximising the talents of their staff talent to boost productivity but for those who do not, a significant gap exists. The study, Growth through People: Evidence and Analysis, categorises employers with between 5 […]
It may be Frosty, but the Eskimos are Still Buying Ice
Like good customer service or people skills, strong sales skills can make or break a business. ‘Selling’ is not necessarily synonymous with convincing people to buy a product. Having sales skills may more generally mean a gamut of attributes, from being able to articulate yourself with purpose, to understanding the pros and cons of an […]
Tickety Boo Deluged by Demand for Personal Licence Renewals
News that as many as 2,000 licence holders across Fife, Dundee, Angus, and Perthshire and Kinross have missed the deadline to refresh their Personal Licence as the December deadline whizzed past has rung true for Dunblane based training company Tickety Boo Training, who have been deluged in recent days with licensees literally begging for solutions. […]
Inspiring Talent
Guest Blogger – Peter Russian, Chief Executive, Investors in People Scotland. Organisations who reach their business goals require employees who are motivated, skilled and inspired. You could say that leadership is a bit like sales – fundamentally it’s about getting people to do something and then helping them to do it. We can choose […]
Uncorking the Bottle
“Empty vessels make most noise.” Plato’s legendary words will resonate with anyone who has ever had to contend with a boardroom loudmouth. While some people naturally brim with the confidence to gush ideas before they are fully formed, others can struggle to sound out their thoughts, often to their own detriment. There are many reasons […]